Team shouts for Google Chat

Give your team
a shout.

Used to group mentions on another platform? Meet team shouts. Type !design-team to send your message to the Design Team space. When it’s urgent, !!design-team bypasses Google Chat’s Do Not Disturb setting on paid plans.

10 spaces per organization. No credit card. No expiry.

Shouts use !; Google Chat’s native mentions use @. With an admin install, type !name. For an individual install, use @Shout! !name. See individual setup.

Here’s what a shout looks like
Project LaunchYour conversation
Maya 10:42 AM

!design-team could we get a second pair of eyes on the launch page?

Delivered to Design Team
Design TeamThe team you need
1 new
Shout! APP10:42 AM

@all · View original message ↗

↪ Project Launch

Maya: !design-team could we get a second pair of eyes on the launch page?

Illustration · The team gets notified in its own space.
The link leads back to your original conversation.
Made for your Google WorkspaceTeam shouts across spacesMessage content isn’t storedRead the privacy policy ↗

Across your team’s spaces

Ask the team
without naming everyone.

On other platforms, you may be used to calling on a team with a single group mention. In Google Chat, @all reaches the conversation you’re already in. Sometimes, you need the people in a different space.

With Shout!, you can ask the Design Team for a review from your project space. Everyone in Design gets the request; people with access can follow the link back to reply.

The guide for teams moving to Google Chat

Setup

Send your first team shout.

01

Add Shout! to your spaces

Install from the Marketplace, then add Shout! to the space you’ll send from and the team space you want to reach. It tells you the team’s name, like !design-team.

02

Shout to the team

Write !design-team in a message after an admin install. With an individual install, address the app too: @Shout! !design-team.

03

Keep the conversation together

Shout! posts your message in Design Team with an @all notification and a link back. People with access can return to the original thread.

Shout! targets Chat spaces in your organization. Space membership determines who gets notified. Access to private conversations stays unchanged. Full setup guide ↗

When to use a shout

Reach the team
that can help.

You can ask another team for help from the conversation you’re already having.

Get another set of eyes

!design-team the new onboarding flow is ready for review.

Reach Design from the project space where the work is happening.

Find the people with answers

!support-team can someone help with this customer question?

Call in the team without remembering who’s in it this week.

Keep operations moving

!platform-team the deployment needs a hand.

People, webhooks, and bots can all shout after an admin install. Automations are included on Free.

Urgent shouts · Paid plans

Get through
Do Not Disturb.

When checkout stops working or a deployment goes wrong, add a second exclamation mark: !!platform-team. The Platform Team space gets your message with an urgent notification that bypasses Google Chat’s Do Not Disturb setting.

Urgent shouts are included on every paid plan. People can send them directly, and bots and webhooks can send them after an admin install.

How urgent shouts work

! Standard shout

!platform-team can someone review today’s deployment?

Notifies the team using Chat’s normal notification settings. Included on Free.

!! Urgent shout

!!platform-team checkout is down. Can someone investigate now?

Bypasses Google Chat’s Do Not Disturb setting. Requires a paid plan.

Examples use an admin install. With an individual install, start with @Shout!. On Free, !!name is sent as a standard shout.

Pricing

10 spaces. Free to start.
Room for your whole team.

Connect your project spaces and the teams they work with. Upgrade for more spaces, urgent shouts, custom aliases, and support.

USD per organization. No per-user fees.

Swipe to compare all four plans →

Shout! plans, prices, and features
Find your fitFreeStart with your teamTeamMore spaces. Urgent shouts.BusinessMore teams. Faster support.EnterpriseEvery space. Priority support.
Price$0No card. No expiry.
$10/monthBilled monthly
$100/year$8.33/month, billed annually
$40/monthBilled monthly
$400/year$33.33/month, billed annually
$100/monthBilled monthly
$1000/year$83.33/month, billed annually
Pay yearly & saveCompared with 12 monthly paymentsNo charge$20 a year2 months free · 16.7% less$80 a year2 months free · 16.7% less$200 a year2 months free · 16.7% less
Spaces per organization10 spacesUp to 25 spacesUp to 100 spacesUnlimited spaces
Team shouts !name Included Included Included Included
Bots & webhooksWith an admin install Included Included Included Included
Urgent shouts !!nameBypass Google Chat’s Do Not DisturbStandard delivery only Included Included Included
Custom aliasesChoose your team’s !nameSpace name only Included Included Included
SupportIn-app help & setup guidesSupport desk, no promised reply timeReply by the next business dayReply within 4 business hours, outages first
Get startedStart free ↗No credit card neededChoose Team14-day trial · Card requiredChoose Business14-day trial · Card requiredChoose Enterprise14-day trial · Card required

Free includes 10 spaces across your organization. Sending and receiving spaces count; direct messages don’t. Bare !name and automations require an admin install; individual installs use @Shout! !name.

The first paid purchase includes a 14-day trial. A card and admin install are required; billing starts automatically unless cancelled. Yearly plans charge the full year at once. Support hours: 9 to 5 US Central, Monday to Friday. Manage your plan.

Before you install

Common questions

From group mentions to team shouts ↗
How is a shout different from an @ mention?

Google Chat’s native @ mentions address people or apps in your conversation. A team shout uses !name to tell Shout! which space to notify. For example, !design-team sends your message to the Design Team space, where Shout! posts it with an @all notification and a link back. With an individual install, @Shout! addresses the app and !design-team selects the destination.

Why not just use @all in Google Chat?

@all mentions everyone in your current conversation. Shout! can reach a different team space, quote your message there, and include a link back. It’s useful when the team you need isn’t in the conversation you’re having.

What does a double exclamation mark do?

On paid plans, !!name sends an urgent shout that bypasses Google Chat’s Do Not Disturb setting. For example, !!platform-team checkout is down sends an urgent notification to Platform Team. On Free, the message is delivered as a standard shout and the sender is told that urgent notifications require a paid plan. Read the urgent shout guide.

Do I need to be a Google Workspace administrator?

An administrator installs Shout! for the organization to enable bare !name messages and automations. You can try an individual install with @Shout! !name if your organization allows it. See individual setup.

Can I shout to a Google Group email address?

Shout! targets Chat spaces, not Google Groups email addresses. Add the people you want to reach to a team space, add Shout!, and use that space’s name. Read about Google Groups and space membership.

Does Shout! store our conversations?

Message content is processed to deliver a shout and is not stored. Shout! keeps the space and organization records needed to run the app. An admin install grants read-only access to messages in spaces where Shout! is a member. Read the privacy policy.

What happens when a team grows?

The space’s membership is the team. When people join or leave that space, that’s who future shouts reach. You don’t maintain a second member list in Shout!, and pricing is per organization rather than per person.

Try Shout!

Send a shout to
your team in Google Chat.

Start with 10 free spaces

Install from Google Workspace Marketplace · No card needed